How to Enroll To start the certification process you will need to follow this Start-up link and select "Need to create a new user account" (Second Option under the Log In). Have multiple people to register? Email Jim Swoyer, Program Director, at firstname.lastname@example.org for information on how to do bulk registration. Once you have set up your user account, Find "Content Menu" on the Menu Bar. Then select the first option: "Registration Information." Once you have filled out your registration information you will be prompted to make a payment of $199.00 per certification, which will allow access to the online study materials and the exam. At this time we suggest you go through the course materials. You may take the exam at any time. Upon completion of the exam, with a score of 70% or higher, you will officially be certified! (Reminder: You must be a TCA member to become certified. Agents can currently join for free.